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Ordering Online

Everything you need to know about payment options

What forms of payment can I use on the website?

We currently accept the following:. We cannot accept cash, personal/cashier checks, or money orders.

Can I order by mail, phone, or fax?

We recommend you place your order on our website, but we can assist you by phone if you need help or are experiencing issues. Please call us at 1-877-447-4811, Monday - Friday, 9 AM - 5 PM ET. we're happy to help!

Is it safe to use my credit card?

At Hanky Panky, your personal security is of the utmost importance to us. We use the latest SSL encryption technology to safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout

Do you charge sales tax?

Applicable sales tax will be charged to residents of New York, Connecticut, and Washington State.

Do you offer a printed catalog?

We are committed to being an environmentally conscious company and do not offer a printed catalog. Learn more about our sustainability efforts here!

Is there a Hanky Panky retail store?

Yes, we have two retail stores!. West Village, New York City. 370 Bleecker Street,. New York, NY 10014. (917) 540-5112. Williamsburg, Brooklyn. 107 N 3rd St. Brooklyn, NY 11249. (646) 780-7726.

Do you have Afterpay?

No, we do not. You can pay in installments with Shop Pay. Any questions regarding this can be found on their website here.

Does the online credit expire?

No, online credits do not expire.