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What if I received a faulty item?Updated 3 years ago

We sincerely apologize if you have received a faulty item! 

Please contact us at [email protected] with the email you used to place the order and provide us with more detail. We would like for you to provide:

  • Order Number
  • Product name and size
  • Images of the item as a whole and where the issue can be seen clearly

Once we have received all the images required, we will evaluate and do our best to resolve the issue as soon as possible.


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