Orders typically process and ship from the NY area within 2 -3 business days. Please note that during the peak holiday season, it may take an additional 5 - 8 business days for order processing.

<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Orders typically process and ship from the NY area within 2 -3 business days.<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: transparent; font-weight: 400; font-style: italic; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Please note that during the peak holiday season, it may take an additional 5 - 8&#xA0;business days for order processing.

When will my order ship?

You can view your order status by signing into your account. If you have a tracking number, click here to go directly to the FedEx or USPS website. If you need additional assistance, please email us at contact-us@hankypanky.com or call and/or text us

<span id="isPasted" style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You can view your order status by signing into your account. If you have a tracking number, click <a href="http://www.ups.com">here&#xA0;</a>to go directly to the FedEx or USPS website. If you need additional assistance, please email us at&#xA0;<a href="mailto:contact-us@hankypanky.com" style="text-decoration:none;"><span style="font-family: Montserrat, sans-serif; color: rgb(17, 85, 204); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">contact-us@hankypanky.com</a><span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;or call and/or text us at 1-877-477-4811

How can I track my order?

Didn't receive your order even though the tracking says it was delivered?. We recommend that you check with members of your household and/or immediate neighbors. We also recommend looking around your property as the order may have been left in a diff

<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Didn&apos;t receive your order even though the tracking says it was delivered? <span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We recommend that you check with members of your household and/or immediate neighbors. We also recommend looking around your property as the order may have been left in a different location. Please confirm the tracking information (found by signing into your account) by visiting the FedEx or USPS website. If the status is &quot;In Transit&quot; your order may still be on the way to you.&#xA0;<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you haven&apos;t received your order after 5 business days please reach out to us via email at&#xA0;<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(0, 123, 255); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">contact-us@hankypanky.com<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;and/or call or text at 1-877-477-4811.&#xA0;

My package is missing, what do I do?

Unfortunately, we are unable to update or change the shipping method on an order once it has been placed. Please place a new order if needed and return the original order once it arrives to you.

<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Unfortunately, we are unable to update or change the shipping method on an order once it has been placed. Please place a new order if needed and return the original order once it arrives to you.

Can I change the shipping method or address on an order I already placed?

Yes! We offer Overnight and 2nd Business Day shipping services via FedEx for orders within the contiguous U.S. Orders with expedited shipping that are placed before 11 a.m. EST should ship the same day. Orders placed after the cut-off time should shi

<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Yes! We offer Overnight and 2nd Business Day shipping services via FedEx for orders within the contiguous U.S. <span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Orders with expedited shipping that are placed before 11 a.m. EST should ship the same day. Orders placed after the cut-off time should ship the next business day. Orders placed over the weekend will be shipped the following business day.<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Please Note:&#xA0;2-day shipping and Overnight orders placed after the cut-off time on Friday will not ship out until the following Monday. If you place an overnight on Saturday or Sunday it will be processed on the following Monday and received on Tuesday. If you place a 2-day order on Saturday or Sunday it will be processed the following Monday and received on Wednesday.&#xA0;<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Expedited shipping is not available to Alaska, Hawaii, Puerto Rico, or International Orders.

Do you offer expedited shipping?

A signature is not required for delivery - however, we cannot be responsible for lost or stolen packages if the package is left unattended. We recommend you ship to an address where someone will be available to receive the package.

<span id="isPasted" style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">A signature is not required for delivery - however, we cannot be responsible for lost or stolen packages if the package is left unattended. We recommend you ship to an address where someone will be available to receive the package.

Is a signature required for delivery?

No, you will need to provide a physical address.

<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">No, you will need to provide a physical address.

Do you ship to P.O. Boxes?

Shipping Method. Rate. Estimated Delivery after Processing. Location. Standard Shipping via FedEx Home Delivery. FREE on orders of $75+ ($7.99 for orders under $75). 5-14 business days. Contiguous United States. Ground Shipping via FedEx Ground. $7.9

<div align="left" dir="ltr" style="margin-left:0pt;"><table style="border:none;border-collapse:collapse;table-layout:fixed;width:468pt;"><tbody><tr style="height:0pt;"><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Shipping Method</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Rate</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Estimated Delivery after Processing</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Location</td></tr><tr style="height:0pt;"><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Standard Shipping via&#xA0;FedEx Home Delivery</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">FREE on orders of $75+ ($7.99 for orders under $75)</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">5-14 business days</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Contiguous United States</td></tr><tr style="height:0pt;"><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Ground Shipping via&#xA0;FedEx Ground</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">$7.99</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">2-5 business days</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Contiguous United States</td></tr><tr style="height:0pt;"><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">2nd Business Day via FedEx</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">$19.99</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">2 business days</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Contiguous United States</td></tr><tr style="height:0pt;"><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Next Business Day via&#xA0;FedEx</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">$29.99</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">1 business day</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Contiguous United States</td></tr><tr style="height:0pt;"><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">FedEx Home Delivery</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">$19.99</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">5-14 business days</td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;"><span style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(33, 33, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">HI, AK, PR Orders</td></tr></tbody></table></div>

What are your shipping rates & options?

FedEx is an economy, residential, and ground service. This service offers ground, priority, and express shipping options with 1-5 business times. Shipping to and from Alaska and Hawaii is 3-7 business days. It provides tracking notifications and addi

<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">FedEx is an economy, residential, and ground service. <span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">This service offers ground, priority, and express shipping options with 1-5 business times. Shipping to and from Alaska and Hawaii is 3-7 business days. It provides&#xA0;tracking notifications and additional services like signature requirements and customizable delivery instructions. <span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">This service is available in all US states and territories.

What is FedEx Home Delivery

No, at this time we do not ship to APO/FPO addresses.

<span style="font-size: 14px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">No, at this time we do not ship to APO/FPO addresses.

Do you ship to APO / FPO address?

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Do you have extended returns policy?

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Which countries do you ship to?

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When will my order be shipped?

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Can I cancel or make any changes to  my order before it ships?

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Why can't I return a rolled thong?

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International Orders

Where is the retail stores located?

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The Retail Store

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Do the SAXX collaboration sets come in different sizes for boxers and thongs?

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How do I measure myself for a bra?

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When I am ready to wash my hanky panky+ panties, can I put them in my regular dirty laundry basket, or do I need to keep them separate from my other clothes?

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Can I use these for light bladder leaks or vaginal discharge?

Does hanky panky+ [powered by Saalt]  have toxins / PFAS in it? Are these safe?

hanky panky+ [powered by Saalt]

What is the difference between Daily Lace™ and Signature Lace?

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Daily Lace™

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Can I apply a promo code toward the purchase of a gift card?

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What should I do if I did not receive my discount email or text after signing up?